jun2006-2008:flight attendant, yemen air
as a flight attendant , my job role is compplex in nature , ensuring that passengers are appropriatly comforted taking into account their individual needs and journey requirerement while at all times upholding the international image of the company.
my tasks included safety and security managment, conflict resolution , calmly addressing the psychological state of people , their fear and stress levels evan in the must difficult situation .
the job role demanded a disciplined approche to ensure smooth operation , while following the hierarchy process as per company systems and procedures .
myability to communicate in multiple languages with people from varied backgrounds enhances my ability to communicate successfully.
oct2008-2009: dubai duty free; sale assistant
the opportunity to communicate with people helps me to know people more and to communicate successfuly with them.
Diplome(s) :
sept 2005-may2006: centre de formation I.A.C "international Airline crew (tunis) flight training centre. graduate for flight attendant,safety procedures, rescues skills first aid qualification presentation skills grooming department .
jun2006-2008:
technical training in aircraft specifics boeing:B 737-200,B737-800 airbus :A300-100, A300-300 (yemen air)
Motivations :
my mother language is arabic plus i talk frensh and english.
avid internet user
capable PC user . Excel , Microsoft office
good problem-solver
organized
quick and enthousiastic learner
attentive
