August 08- currently : Assistant Food & Beverage Duty Manager
Radisson SAS Hotel (Letterkenny)
-As Assistant Food & Beverage Manager I oversee the running of the Restaurant and Bar.
-I have to look after all the Meeting and Events include Meet and great, looking after during the meeting, set up the room…
-I work close to the F&B Manager on the Wages cost, Beverage cost and stock control.
-I also oversee the running of the Function, include Weeding, dinner dance…
-As a Duty Manager role, I am able to cover all the department of the hotel.
April 08- August 08 : Duty Manager
Ballyliffin Lodge and Spa (Co. Donegal)
-As Duty Manager of the hotel I have to oversee the efficient and effective operation of the Hotel.
-I have to liaise with Heads of Department and Hotel Staff at all times ensuring maximum efficiency and smooth running of the Hotel.
-I have to be able to cover all the departments of the Hotel (reception,restaurant,bar,housekeeping,ect…)
-I have to make sure the building is safe at all times.
-I have to deal with any customer complaints and make sure that all the guests enjoy their stay.
July 07- April 08 : Restaurant Manager
Everglades Hotel (Londonderry)
-As Restaurant Manager of SATCHMO’S Restaurant I oversee the running of the Restaurant which includes supervision and all the training of new members of staff.
-I am constantly dealing with customers and I believe excellent customer service is imperative in my role as restaurant manager.
-I have fantastic knowledge of the food and beverages sold in the restaurant.
-I also hold the title of DUTY MANAGER, I manage all aspects of the hotel on my shifts.
-As duty manager I take function bookings and I co-ordinate and supervise conferences in the hotel.
-I am in charge of the rota for all the banqueting staff and the weekly forecast cost wages.
-I also look after weddings, conducting show-rounds..
-I am till trained as cash handeling is important in my role and I am also fully computer literate.
February 06-July 07: Head Waiter / Wine Waiter
Everglades Hotel (Londonderry)
-I managed the restaurant during the week on my own. This highlights how I can organise my time with guests. I seat and greet the guests, present menus, take orders, serve food and drink and ensure the customer is enjoying the experience.
-I am responsible for ensuring that all guest are served food and drink quickly and efficiently.
-I handle money from the customers and cash up at the end of the night.
November 04-May 05: Maintenance person
Novotel (Val Thorens, France)
-I managed and maintained the hotel and it’s equipment, carrying out the day-to-day repairs and maintenance.
-I ensured that all guests benefited from the high level of quality, which I attained.
-I developed good customer relations and interpersonal skills.
October 03-April 04: Kitchen porter
Lodge Hotel (Coleraine)
-I washed dishes, cleaned down the kitchen and kept this area in good order.
-I learned how to work under pressure in a busy restaurant and developed excellent team working skills.
January 03-August 03: Insurance sales agent
GPA Assurance (Angers, France)
-I sold various types of insurance, such as property, casualty, life, health, disability, and long-term care
-I sourced new customers and established good working relation ships with them.
-I handled money, which involved reconciling my cash register at the end of the day.
-I worked closely with the public and developed my communication and listening skills.
Diplome(s) :
2000-2002: Technical- commercial (BTS)
Specializing in sales electrical engineering
(Equivalent to HND level)
University Colbert de Torcy (Sable sur Sarthe, France)
1997-2000: A-level in electrical engineering
Chevrolier College (Angers, France)
Motivations :
I am a French native, who is interested in developing a career overseas . I am committed, determined and also have the ability to succeed very quickly. The following are skills and qualities, which I possess:
· Experienced in customer care services.
· Highly motivated, goal oriented.
· Work well under pressure.
· Ability to work on my own or as part of a team.
· Good communication and organisational skills.
