2008-2010
Company Name : HOSPITALITY & LEISURE MANAGEMENT Tunis - Tunisia
Quality Manager – General Manager
Private Company providing Management services to Hotel Owners in Tunisia.
Acting as General Manager and/or Quality Manager for the Hotels 4* and 5*
Managed by the Company.
Actually assigned to the opening of a new 5* hotel in Hammamet.
1998-2007
Company Name : HOTEL LA HACIENDA **** – Dominican Republic - Caribbean
General Manager
Boutique Hotel –Restaurant –Night Club – Spa
Complex of a Boutique Hotel + Spa + Restaurant + High Volume Night Club + Lounge Bar).
• Opened successful Leisure & Hospitality concepts.
• Planned and coordinated development in other Caribbean Destinations (Panama, Bogota)
• Developed an own identify concept according latest trends
• Established an strong F&B and costs control operation
• Developed the Company Operations Manual.
Developed Concepts:
LA HACIENDA - BOUTIQUE HOTEL
AQUA - URBAN SPA
AIRE - High Volume Night Club
REDS - Hip Restaurant
SANTO CLUB - VIP Latino Night Club
1992-1998
Company Name: TECNOCATERING – BAGUETTE & BAGUETTE Tunis, TUNISIA
General Manager
Leading company in Tunisia in the Retail and Hospitality sector. Awarded for two consecutive years as the best retailer operator in the country.
Hired to rebuild and start-up new projects. Recruited, supervised, and trained sales team. Implemented new concepts, short- and long-range marketing plans, planned media events, and functioned as high-profile key manager for the development of the Company.
• Developed 5 different concepts that contributed to record profits.
• Planned and introduced an information system for the multi-site stores, central warehouse, production, etc.. Re-organized logistics procedure.
• Designed and produced collateral materials, promotional tools, and marketing aids.
• Planned and executed onsite promotional events from concept through execution, including
• customer’s loyalty programs.
1990-1992
Company Name: IBEROSTAR – RIVIERA MAYA – CANCUN MEXICO
Assistant General Manager
Complex of 5 Hotels 4* and 5*
1989-1990
Company Name: PERU HOTEL / ORIENT EXPRESS HOTELS . Lima. PERU
Operations Manager F&B
Hotel El Convento Cuzco ***** - Hotel Machu Pichu **** - Hotel Machu Pichu INN ***
1988-1989
Company Name : HOTEL CRISTAL . **** Barcelona. SPAIN
Front Desk Manager
Diplome(s) :
Direction des Enterprises Touristiques.
Master en Gestion Hoteliere.
ESCOLA DE TURISME. Barcelona (Espagne)
Motivations :
Successful in management and development of innovative concepts in the Leisure and Hotel Industry, including:
Multi site Restaurants / Boutique Hotel Operations / Spa and Lounge Bars
o Strong on Front Office - Rooms – F&B - Leisure
o Experience of setting budgets
o Good team management and motivational skills
o Strong financial management including cost control
o Excellent sales skills including e-sales management
o Strong marketing and e-marketing skills, internet sales, e-reputation
